How 3D Product Configurators propel sales and customer satisfaction

Customers are often reluctant to buy customized products because they don't know the outcome. People are often hesitant to purchase made-to-order or engineered-to-order products after being disappointed. Sometimes, people may order something they thought was great but get a completely different product. It can be challenging to return custom-made products purchased online. Customers can overcome this fear with 3D product configurators. Increasingly popular in the build-to-order industry, 3D product configurators help customers visualize and feel their purchasing product. The 3D product configurator software does not require a third-party plugin, and they work offline as well. They encourage customer participation by allowing them to virtually test product combinations. They enable customers to customize their options to their liking, and they're available on any device without requiring plugins. As a result, this software has various applications for different industries and sectors.

Interaction with 3D Product Configurators

3D product configurators allow you to estimate complex products quickly and accurately. It is vital for those manufacturers that must handle increased product complexity. Customers have always wanted to have their own customized stuff, and today they have no problem paying a premium for it. They want to be involved in the design of products and have the opportunity to influence their development. It puts pressure on manufacturers to find ways to make their processes more accessible to people outside of their four walls. It was long before consumers could be expected to accept standardized products that fit all. Modern customers desire the ability to customize and personalize products according to their individual needs. This is one of the most demanding competencies manufacturers have to focus on. It means a gradual relocation to mass customization from mass production.

The rise of 3D product configuration software has prompted many online retailers to integrate product visualization into their eCommerce sites seamlessly. In the past, customers had to select a pre-made model. Now, they can choose a product by selecting from thousands of combinations. Customizing a product is the key to attracting and retaining customers. Whether your customers choose a color or material, they can easily envision it with the help of 3D configurators.

What are 3D Product Configurators?

In today's visual economy, interactive product experiences are a must for customers. 3D product configurators are valuable tools for illustrating how products can be customized. In the past, a person could only see the final product or design iteration in full detail in a physical location, such as a showroom or with manufacturing samples. This has been changed by digital 3D configuration tools, which allow products to be created directly at the customer's fingertips, giving them unique options rather than standard off-the-shelf designs.

Using the visualization tool, users can see designs in real-time. It includes rotating the model or zooming in to view the fine details of each option. 3D models react instantly to changes in color and dimensions. Users can then immediately reconsider their selections and reselect the features and options that are most important to them until they find the best design. It is significant for designers of complex products, as it can be challenging to visualize how features and options related to each other.

Boosting sales and satisfaction

The increasing use of 3D configurators has increased customer satisfaction, engagement, and average basket value, increasing sales and conversion rates. These tools can monitor customer behavior and combine this information with other marketing data to create more relevant products and personalized interactions. And the best part is that they're free to use in any way you see fit, allowing you to create a customized experience for every customer.

3D configurators can help you boost customer satisfaction and sales. They enable customers to select and change various aspects of products, including color, wheel configuration, seats, and even lighting and vision. By allowing customers to personalize their purchases, 3D product configurators enhance the experience of online shoppers. They create an emotional connection with the products, increasing the chances of making a purchase. Understanding customer behavior is one of the essential pillars of an e- commerce business. By giving customers a chance to see products and choose the features that matter to them, 3D configurators smooth out this process and make it easier for companies to track and measure it. Boosting customer satisfaction and sales with 3D configurators will give you a competitive edge over other brands and make you stand out from the competition.

What does the future say?

5G, the next generation in high-speed mobile networks, will provide more data, and thus more detail, to users. As such, rich content is expected to continue to increase. However, augmented reality is the most significant development and opportunity. Manufacturers will be able to present an immersive experience to customers thanks to the rapid advancement in augmented reality technology's usability and capability. This will allow them to educate them about the specific capabilities and fit of particular products or configurations. Seamless experiences like these are crucial to increasing brand awareness and loyalty and ultimately generating additional sales orders.

The future of 3D configurators for customer satisfaction and sales will involve new technologies and innovations. AR and 3D technologies are becoming more affordable and accessible. The cost of 3D image configurators can be recovered within two to three months of investment. By allowing consumers to customize their products in AR, retailers will be able to create a direct-to-consumer sales channel.

A 3D product configurator can be an essential tool for businesses looking to enhance customer engagement and boost sales and ROI. This technology makes it possible to provide customers with a 360-degree view of a product before purchasing it. With the 4th Industrial Revolution coming close, brands must start putting consumers in the driver's seat. Brands can quickly and efficiently fulfill their needs when customers know exactly what they want. By letting them customize products and make them unique, brands can quickly meet customer demand and boost sales. As the customer becomes an integral part of the brand experience, 3D product configurators will be a powerful tool.
Don’t miss out your chance to have a customized product configurator today
Prescient Technology’s robust IT team can build personalized configurators specifically curated for your business needs. If you have any query, feel free to get in touch with us today.